Email us at getnearside@gmail.com and we'll usually reply within two working days.
What to email us about
- Billing & subscriptions. Questions about a charge, upgrading or downgrading, or cancelling. You can also manage your plan yourself from your account page.
- Your account. Sign in problems, connecting your inbox, or anything not working as expected.
- Privacy & your data. To access, correct or delete your data, or ask how we handle it. See our Privacy Policy.
- Bugs & feedback. Tell us what's broken or what you'd like to see. It genuinely shapes what we build.
Response times
We aim to answer within two working days. Billing and data-request queries are prioritised. If your plan includes priority support, we'll get to you sooner.